These terms apply to quotes, orders and production carried out by CertiCraft. They are default template content and should be reviewed by your legal advisor before publication.

Quotes and orders

Quotes remain valid for 30 days unless stated otherwise. An order is confirmed when artwork is approved and any required deposit is received.

Artwork and proofs

Clients are responsible for the accuracy of names, titles, dates and accreditation marks supplied for production. We provide a proof for approval; approval confirms the content and layout.

Production and delivery

Lead times begin after proof approval. Delivery estimates are made in good faith but are not guaranteed where courier or customs delays occur.

Intellectual property

Clients confirm they have the right to use any crest, logo or artwork supplied to us. CertiCraft retains ownership of original design files unless these are purchased separately.

Liability

Our liability is limited to the value of the affected order. We are not liable for indirect losses arising from late delivery or from content errors approved by the client.